Medications and trendy diets aren’t always the answer to improving your health. You deserve more than a temporary solution.

Our Dietitians Can Help you take control of your health and most clients pay $0 out-of-pocket for our services!

OakStone Health and Nutrition is Accepting New Patients and Accepts Most Major Insurances

(including Medicare and Medicaid Plans)

We Want to Help You Feel Your Best at OakStone Health and Nutrition!

We are a practice of Registered Dietitian Nutritionists (RDN) serving the Henry County, Martinsville, Franklin County, and Patrick County area offering personalized nutrition counseling and education services.

We support clients needing help with weight management, diabetes management, navigating alpha-gal syndrome, and more—helping you understand your specific nutrition needs.

Our goal is to help you find the balance between eating foods you love and nutrition habits for better health!

**If you have Medicare, a Medicare Advantage Plan, or a Medicaid plan (Sentara, Straight Medicaid, Humana, BCBS HMO plan, Aetna Better Health of Virginia, United Health Care Community Plan, etc.) you will need to ask your doctor to send our office a referral (fax referral to 866-422-7535) before scheduling your appointment below.**

Medical Nutrition Therapy is currently available only to clients located in Arizona, California, Colorado, Michigan, and Virginia.

Get Your Nutrition Plan On Track

Learn About All the Ways We Can Help You:

Group Accountability Programs and Workshops
Meal Plans
Recipes

Learn How To Use Insurance For Your Nutrition Counseling Appointment!

Insurance Coverage FAQ

FAQs: What to Know Before Your Visit with a Dietitian

The initial session generally lasts about 60 –90 minutes, depending on the reason for your visit.

During the first session, you can expect a comprehensive review of your medical, dietary, and social history, including blood work and medications (this information needs to be provided by your doctor, we do not do blood work at our facility). We will talk about your current eating habits and exercise habits and future health goals. You will be provided with nutrition education individualized to your specific health goals and medical conditions—whether it be for weight management, high cholesterol, diabetes, pre-diabetes, sports nutrition, alpha-gal allergy, etc.

Everyone has different goals and expectations when working with a dietitian. We are not here to take the food you enjoy eating out of your life, but to guide you towards prioritizing more nutrient rich foods in your eating habits to help improve your overall health (yes, we still eat biscuits and gravy too – just in moderation!).

You will leave the first visit with the knowledge to help you improve your current medical conditions using your nutrition habits, along with strategies to help you successfully implement this new knowledge into your current lifestyle.

There is no one-size-fits-all approach to nutrition counseling. What will happen during the first and follow up visits will depend on the health outcomes you hope to achieve.

We don’t love creating meal plans for the clients for multiple reasons. 

Number 1: meal plans don’t teach you how to eat and that is a skill that our dietitians work hard to help you develop during your sessions. If we were to create the meal plan for you, then you wouldn’t have the skillset to create the meal plans yourself long-term and our goal is to help you with sustainable changes (so that you don’t need our dietitians forever).

Number 2: meal plans get followed for a month or so, but then we have found that clients tend to not follow the meal plans anymore. It is more effective for the clients to create their own meal plans during the sessions with our dietitians based on their budget and food preferences. We have seen greater success in clients who are able to develop this skill and our dietitians are eager to serve as a guide while building this skill (because we believe that everyone should know how to meal plan and not have to rely on someone else’s meal plan to improve their nutrition habits).

Number 3: meal plans are labor-intensive for the dietitian to create and take longer than the appointment time block to create. They require the dietitian to spend time outside the session preparing the meal plan. This means if you are using insurance for your visit, we can’t bill insurance for this time. Our contracts only allow for billing insurance for the time we spend during the session with the patient (which is another reason why we want to work together with you to create your own meal plan). Therefore, if you do decide that you would like for our dietitians to create an individualized meal plan for you, there will be an additional fee for you as the patient.

With ALL that being said, we understand you may still want a customized meal plan. If that is the case, we can work with you on this. However, it will be at an additional cost to you that would need to be paid before creating your meal plans. We have sample meal plans on the website to help you get started if you cannot afford to pay for meal planning services!

For most patients, the answer is YES. You may benefit from follow-up visits unless you already have a solid foundation of nutrition knowledge and have questions/need guidance on a specific medical condition or nutrition topic.  

For example, you just got diagnosed with alpha-gal allergy and need basic education on foods to avoid. We can probably meet this need in 1-2 sessions. 

If you are seeking help for weight management, diabetes management, or overall trying to improve your nutrition habits just know… behavior change is HARD.

Super hard.

We get this because we deal with behavior change on a personal level too – so we get the struggle! 

There is a good chance that, despite your best efforts, this journey towards improving your nutrition habits may need accountability, guidance, caring support, and flexibility which we can provide in as many sessions as you may need. 

Each client is different. Most of our clients are seen every 2-4 weeks depending on their need for accountability and their ability to apply the nutrition education they have received.

Some clients meet with us once a quarter to make sure they are continuing on the right track.

For many of our clients, how often they are seen may depend on the number of visits they have covered by their health insurance plan. For example, if your insurance will only cover 3 visits per year, your dietitian will ensure those visits are spread out to maximize your results.

This is the most commonly asked question we receive. 

Your credit card is only charged if you DO NOT show up for your visit, you cancel without providing a 24-hour notice, or your insurance plan has an unsatisfied deductible, co-pay, or co-insurance. 

We bill the visit (when medically applicable) under the preventative side of your policy; therefore, most of the time, no co-pay or deductible needs to be met for our services.  

Your time is super valuable… so is the time of our dietitians. If you are a no-show for your visit or cancel without providing 24 hours’ notice, we can’t charge the insurance for a visit that didn’t occur. Therefore, we have a credit card on file to protect the dietitian’s time. 

In full transparency, this rarely happens. However, we treat all patients the same and require a credit card in the rare event it does. 

We respect your decision not to provide a credit card. We would never want you to do something that makes you feel uncomfortable. 

However, our office policy is that every patient must have a credit card on file. We do use a secured platform so that you know that your information is protected and safe.

Before your session, you will need to sign the financial agreement policy that explains in greater detail what was touched on in the previous question and this question. If you have additional questions before scheduling your appointment about this policy, we will be happy to answer them.

But with that being said, if you don’t provide one (we still care about you!), we will just cancel your visit because we do have a waitlist of clients who are eager to work with us sooner rather than later!

We understand it can feel like a lot. 

However, the forms are necessary for us to work with you.

If you don’t complete your paperwork at least 48 hours before your appointment time, we will need to cancel your visit. We need the paperwork completed to provide you with the best service. 

We don’t work with eating-disordered patients or patients with disordered eating.

We recommend

Eating Disorder Hope in Roanoke, Va

https://www.eatingdisorderhope.com/directory/va/roanoke

Or

Enlighten Nutrition, Counseling and Care, LLC in Leesburg, Va (they provide telehealth visits covered by insurance)

https://www.enlightencounselingcare.com

We are in network with the following insurance companies: 

  • Aetna
  • Anthem/BlueCross BlueShield
  • Cigna
  • Gateway Health
  • Humana (Medicare Plans Only)
  • Medicaid
  • Medicare
  • Sentara
  • United HealthCare

If you do not see the name of your insurance plan on this list, then we are considered an out-of-network provider with your insurance plan and you will have to pay out-of-pocket for services.

You can still be our client even if your insurance doesn’t cover nutrition counseling services or considers our practice as “out-of-network”. Each nutrition counseling session will be $130.

Currently, Medicare and Medicare advantage plans ONLY cover nutrition if a patient is diagnosed with diabetes or chronic kidney disease (stages 3, 4, & 5 NON-dialysis). 

Medicare does not cover obesity, cardiovascular disease, or pre-diabetes in an outpatient setting. If the Medicare benefits rep quotes you that these diagnoses are covered, this is partially incorrect. Obesity, CVD, and pre-diabetes may be covered. However, only when the service is provided in a primary care setting, which OakStone Health and Nutrition is not a primary care setting. 

We know this is very frustrating, especially when you are told one thing by your insurance rep and something different by us. We are always happy to see you for non-covered services, but we don’t want you to experience any unexpected bills. If Medicare denies the visit, you will have to pay the out-of-pocket cost for nutrition counseling services which is $130 per session.

If you wish to cancel your appointment (and it is MORE than 24 hours beforehand), you can do so through our HIPAA secure patient portal HERE. Click on your appointment time, and click cancel. You can also email Samantha at samantha@oakstonehealthandnutrition.com to cancel and/or reschedule your appointment.

If you wish to cancel your appointment (and it is less than 24 hours away), you can’t do so online. You must call our office at 276-226-4107. Per our office policy, a late cancellation fee may occur. We understand emergencies come up. And you will not be penalized for something outside of your control. We just ask that you communicate with us so we can inform your dietitian.

Ready to Work With a Dietitian to Improve your Health? Schedule Your Appointment Now!

Read The Blog

Client Testimonials

  • “Samantha is great! I’m a very picky eater and she never made me feel ashamed. She always helped me in a kind and professional manner. I would recommend her to anyone who needs this type of service. She’s awesome!”
    Pam
    Recent Client
  • “10/10 recommend! I was able to share my goals and experience with Samantha and she helped me find the holes in my routine that were keeping me from my goals. I now have a better understanding of my weak points and have been able to make huge changes! Samantha has been very kind, encouraging, and quick to answer any message I have sent her. I would recommend her to any of my friends & family.”
    Cam
    Recent Client
  • “Samantha is very nice does a great job of explaining everything to where is easy to understand and helps you to reach your goals highly recommend going to her very great at her job.”
    Debbie
    Recent Client
  • “10/10 recommended very helpful. Helped me set my weight loss goals as well as understand what I should be eating and how much. Helped me explore new and healthier eating options.”
    Michael
    Recent Client

Transform Your Health with Personalized Nutrition Counseling

Are you ready to take control of your chronic diseases/weight/food allergies and improve your health?

Our nutrition counseling services are here to guide you every step of the way.

What to Expect:

  • Comprehensive Nutrition Assessment: We will begin with an evaluation of your current diet, lifestyle, and health status to understand your specific nutritional needs.
  • Goal Setting: Together, we’ll set realistic and achievable health goals that align with your lifestyle and chronic disease management.
  • Actionable Strategies: You will receive practical nutrition advice and actionable steps that you can start adding to your daily routine.
  • Ongoing Accountability: We’re here for you every step of the way, providing continuous support as needed because we want you to succeed at improving your health!

Ready to get started?

Taking the next step towards a healthier you has never been easier. Schedule your nutrition counseling appointment today!

Book Your Appointment Now

Do You need accountability to help you achieve your health goals?

Join a Group Today to Help You Improve Your Health.

OakStone Health and Nutrition is here to provide community and support that is covered by your insurance plan at no cost to you! You must enroll at least 72 hours before the group session.

Do you have commercial Anthem/BlueCross BlueShield, Aetna, Cigna, or United Healthcare through your employer?

You may qualify to join our accountability groups at no cost to you!

Do you have Medicare or Medicaid (or a Supplement Plan)?

Unfortunately, HMO plans have limited coverage and you may not be able to participate in our accountability groups unless you want to pay out-of-pocket. If you want to join a group program but you can’t afford to pay out-of-pocket, we can help you verify your insurance coverage first!

Click the button below learn more and save your spot in our next group accountability program! 

Learn More and Find Your Support System!

Navigating Alpha-Gal Syndrome

New service now offered at Oakstone!

What Is Metabolic Testing?

The MedGem is what I use to test metabolism. The MedGem measures metabolism by indirect calorimeter which determines your resting metabolic rate (RMR) with a 97% accuracy! Knowing your RMR you can better understand the exact amount of calories your body needs to meet your nutrition and health goals.

How Does It Work?

This is a 10-15 minute non- invasive breathing test. You must be fasted meaning no food, no exercise, no caffeine, and no nicotine for at least 4 hours prior to the test. After you finish the breathing test, your test will interact with software that will calculate your resting metabolic rate (RMR). The breathing test and software provide us with the specific number of calories you need to lose, gain, or maintain your weight. It’s really that simple!

Schedule Testing Now!

Latest Recipes

Do you have questions about certain foods, preparing meals, healthy cooking, nutrient specific questions or anything related to food in general? Answers to these questions will mostly appear in blog posts, emails, newsletters, or other forms of communication.

Submit your own anonymous question to our expert dietitian!

Submit Your Question!

TIDBITS WITH OAKSTONE

See All Posts
Dietitian eating strawberry and smiling
A Team of Trustworthy Nutrition Experts

Serving Your Community

The OakStone Health and Nutrition team has multiple Registered Dietitians serving the West Piedmont region of Martinsville, Henry, Patrick, and Franklin Counties. We help locals schools, local businesses, and citizens improve their lives through healthy nutrition habits!

Meet Our Team!